What is commercial kitchen extract cleaning?

Commercial kitchen extract cleaning involves professionally cleaning the ductwork, filters, fans, and hoods in a kitchen ventilation system. This removes grease, smoke, and debris, improving air quality, reducing fire risk, and ensuring compliance with health and safety regulations.

Why is fire damper testing and remedial work important?

Fire dampers prevent the spread of fire and smoke through ductwork in a building. Regular testing and remedial work ensures they operate correctly during a fire, protecting staff, property, and ensuring compliance with fire safety regulations.

How often should a kitchen extract system be cleaned?

Most commercial kitchens require extract cleaning at least every 3–6 months, depending on usage. High-volume kitchens may need monthly cleaning to maintain safety, airflow, and hygiene.

What does kitchen extract system sealing involve?

Sealing a kitchen extract system ensures all duct joints, fan housings, and penetrations are airtight. This prevents smoke and grease leaks, improves system efficiency, reduces energy costs, and prevents potential fire hazards.

What is high-level cleaning, and why is it necessary?

High-level cleaning involves accessing and cleaning areas of a commercial kitchen that are difficult to reach, such as ceilings, walls, beams, and overhead ductwork. It removes grease buildup, reduces fire risk, and ensures compliance with hygiene standards.

What is commercial kitchen extract cleaning?

Commercial kitchen extract cleaning involves professionally cleaning the ductwork, filters, fans, and hoods in a kitchen ventilation system. This removes grease, smoke, and debris, improving air quality, reducing fire risk, and ensuring compliance with health and safety regulations.

Why is fire damper testing and remedial work important?

Fire dampers prevent the spread of fire and smoke through ductwork in a building. Regular testing and remedial work ensures they operate correctly during a fire, protecting staff, property, and ensuring compliance with fire safety regulations.

How often should a kitchen extract system be cleaned?

Most commercial kitchens require extract cleaning at least every 3–6 months, depending on usage. High-volume kitchens may need monthly cleaning to maintain safety, airflow, and hygiene.

What does kitchen extract system sealing involve?

Sealing a kitchen extract system ensures all duct joints, fan housings, and penetrations are airtight. This prevents smoke and grease leaks, improves system efficiency, reduces energy costs, and prevents potential fire hazards.

What is high-level cleaning, and why is it necessary?

High-level cleaning involves accessing and cleaning areas of a commercial kitchen that are difficult to reach, such as ceilings, walls, beams, and overhead ductwork. It removes grease buildup, reduces fire risk, and ensures compliance with hygiene standards.

Privacy Policy – Hey Service Group UK

Effective Date: 30th March 2026
Website: heyservicegroup.co.uk

Hey Service Group (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

1. Who We Are

Hey Service Group is the data controller responsible for your personal data.

Contact details:
Email: enquiries@theheygroup.net
Address: Unit 2a Brindley Way, Wakefield, West Yorkshire WF2 0SQ

2. What Data We Collect

We may collect and process the following types of personal data:

Identity Data (name, username)
Contact Data (email address, phone number)
Technical Data (IP address, browser type, device info)
Usage Data (how you use our website)
Marketing and Communications Data (preferences in receiving marketing)

3. How We Collect Your Data

We collect data in the following ways:

When you fill in forms on our website
When you contact us directly (email, phone, etc.)
Automatically through cookies and similar technologies

4. How We Use Your Data

We use your personal data to:

Respond to enquiries
Provide our services
Improve our website and user experience
Send marketing communications (only where permitted)
Comply with legal obligations

5. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

Consent – when you opt in to marketing
Contract – to provide services you request
Legal obligation – to comply with the law
Legitimate interests – to operate and improve our business

6. Cookies

We use cookies to enhance your browsing experience.

You can control or disable cookies through your browser settings. For more information, see our [Cookie Policy].

7. Sharing Your Data

We may share your data with:

Service providers (e.g. hosting, IT support)
Professional advisers
Authorities if required by law

We do not sell your personal data.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Legal Rights

Under UK data protection law, you have rights including:

The right to access your data
The right to correct inaccurate data
The right to erase your data
The right to restrict processing
The right to data portability
The right to object to processing

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

10. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: enquiries@theheygroup.net
Address: Unit 2a Brindley Way, Wakefield, West Yorkshire WF2 0SQ

If you want, I can also:

add a cookie policy section specific to tools (Google Analytics, Meta Pixel, etc.)
tailor it to your exact services (cleaning, maintenance, etc.)
or make a Terms & Conditions page to match 👍

can you do a privacy policy for the website www.heyservicegroup.co.uk

Here’s a UK-compliant Privacy Policy tailored specifically for www.heyservicegroup.co.uk. It’s ready to use — just fill in the bracketed sections with your actual business details.

Effective Date: 30th March 2026
Website: www.heyservicegroup.co.uk

Hey Service Group (“we”, “us”, or “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Who We Are

Hey Service Group is the data controller responsible for your personal data.

Contact details:
Email: enquiries@theheygroup.net
Phone: +44 (0)1924 856390
Address: Unit 2a Brindley Way, Wakefield, West Yorkshire WF2 0SQ

2. What Personal Data We Collect

We may collect, use, store, and transfer the following types of personal data:

Identity Data – name, title
Contact Data – email address, phone number, address
Technical Data – IP address, browser type, time zone, device info
Usage Data – how you interact with our website
Marketing Data – your preferences for receiving communications

3. How We Collect Your Data

We collect data through:

Forms submitted via our website (e.g. contact or quote forms)
Direct communication (email, phone, messages)
Automated technologies (cookies, analytics tools)

4. How We Use Your Data

We use your data to:

Respond to enquiries and provide quotes
Deliver and manage our services
Improve website performance and user experience
Send relevant updates or marketing (only where lawful)
Comply with legal and regulatory obligations

5. Lawful Bases for Processing

We rely on the following legal bases under UK GDPR:

Consent – for marketing communications
Contract – to deliver requested services
Legal obligation – to comply with laws
Legitimate interests – to operate and improve our business

6. Cookies and Tracking

We use cookies and similar technologies to:

Ensure the website functions properly
Analyse usage and performance
Improve user experience

You can manage or disable cookies through your browser settings. Where required, we will request your consent before using non-essential cookies.

7. Sharing Your Data

We may share your personal data with:

IT and website service providers
Professional advisers (e.g. accountants, legal)
Regulatory or law enforcement authorities where required

We do not sell your personal data.

8. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.

9. Data Retention

We retain personal data only as long as necessary for the purposes we collected it, including satisfying legal, accounting, or reporting requirements.

10. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data

You also have the right to complain to the Information Commissioner's Office (ICO).

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on this page.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: enquiries@theheygroup.net
Phone: +44 (0)1924 856390
Address: Unit 2a Brindley Way, Wakefield, West Yorkshire WF2 0SQ